In recent months, the company has initiated an internal course to train new IT Solution Architects, professionals who play a key role in managing complex IT systems.
Think of a complex IT system as a large virtual city, without neighbourhoods, streets, schools or subways, but with a similarly structured digital ecosystem made up of various components that must interact harmoniously to ensure the correct functioning of companies, organisations or online services. A Solution Architect designs this digital world, translating business needs into concrete technological solutions, solving problems to make sure everything works efficiently and securely. It is a complex and multifaceted role, requiring in-depth technical skills, a strategic vision, and the ability to work in a team and collaborate with other divisions and stakeholders.
In recent months, Plenitude has reaffirmed its commitment to employee training – with 84.706 hours of training provided (an average of 34,5 hours per employee)[1] in 2023 on soft skills and other technical competencies – by launching an advanced programme to train IT Solution Architects. The course, developed with Cefriel, the innovation centre of the Politecnico di Milano, involved 25 internal IT professionals at Plenitude, aged 30 to 50, who had the opportunity to learn about the tools needed to create practical and replicable work models for daily challenges.
“The training has led to a significant change in the way our colleagues work,” explain Giuseppe Viviani and Lorenzo Riccardo Timo, promoters of the course. “Previously, the analysis and design of IT solutions to support the business were outsourced. Now, they are managed internally. Not only has this increased efficiency, but it has also enhanced the skills of internal staff, reducing costs and increasing control.”
[1] Source: Sustainability and Impact report 2023 Plenitude
The course format
The course, divided into three key areas (Methodologies, Modelling, and Technology), promoted the use of a shared communication language between IT and Operations teams, training IT Solution Architects to manage complex systems by integrating traditional and innovative technologies from Plenitude’s architectural map.
“Collaboration among all functions necessary for the implementation of project initiatives, such as Business, IT, and Security, allowed us to develop solutions that meet customer needs and align with IT technologies. This ensures the required quality for products or services before they reach the market,” continue Giuseppe Viviani and Lorenzo Riccardo Timo.
During the training, participants learned best practices for designing, implementing, and managing complex IT systems, using standard modelling languages (Archimate, BPMN) to improve system quality and communication among professionals. They also explored service-oriented architecture for integrating and developing scalable systems, such as microservices.
This training programme is not just an investment by Plenitude to develop employee skills, but a commitment to building an environment where continuous learning is key to addressing current and future technological challenges. This vision is essential for medium and long-term growth, not only in the IT sector.
