Sustainability Strategy and ESG Model
The five pillars of our ESG model: Governance, Climate and Emissions, Business Sustainability, People and Community.
-
Energy transition is a necessary and complex process that requires vision and execution. In the context of a rapidly evolving sector, 2025 confirmed the effectiveness of Plenitude’s approach.
We continued to grow steadily, demonstrating that an industrial model based on economic strength and commitment to sustainability can generate value over time.
[...] -
From the message to Stakeholders by Plenitude CEO Stefano Goberti in the Sustainability and Impact Report 2025. Download the full Sustainability and Impact Report 2025 to learn more about our sustainability strategy integrated into the business model and ESG performance in 2025.
Our sustainability strategy, integrated into our business model, is based on five pillars: Governance, Climate and Emissions, Business Sustainability, People and Community.
These are closely related to the common benefit purposes that Plenitude, as a Benefit Corporations (Società Benefit), is committed to pursuing in its Bylaws, fulfilling the regulatory requirements for Società Benefit, under Law No. 208/2015.
Through the aforementioned business model, we are committed to contributing to 10 of the 17 Sustainable Development Goals (SDGs) defined by the United Nations' 2030 Agenda: SDG 3 (Good Health and well-being), SDG 4 (Quality education), SDG 5 (Gender equality), SDG 7 (Affordable and clean energy), SDG 8 (Decent work and economic growth), SDG 9 (Industry, innovation and infrastructure), SDG 11 (Sustainable cities and communities), SDG 12 (Responsible consumption and production), SDG 13 (Climate action), SDG 17 (Partnerships for the goals).
The 5 pillars of our ESG model
Governance
Corporate governance is the Company's administration and control system, the instrument for creating lasting value for shareholders and stakeholders.
Governance is based on the Company's values, which guide the performance of activities in compliance with the principles of integrity and transparency, promoting ethical behaviour and inclusive culture, and contributing to building a relationship of trust between the Company and its stakeholders.
| KPI | RESULTS 2025 |
|---|---|
Age groups within the Board of Directors in office at 31.12.25 | >50: 78% (86% as at 31.12.24) 30-50: 22% (14% as at 31.12.24) |
Gender diversity within the Board of Directors in office at 31.12.25 | Men: 56% (57% as at 31.12.24) Women: 44% (43% as at 31.12.24) |
Economic value generated | 10,379 mln € (-0.2% vs 2024) |
Economic value distributed | 9,553 mln € (+0.5% vs 2024) |
Economic value retained | 826 mln € (-7% vs 2024) |
Equity compensation linked to ESG targets | Attribution of the 35% weight of CEO and top management long-term variable remuneration linked to ESG KPIs |
Audit interventions | 10 |
Audit interventions with anti-corruption verifications | 5 |
Climate and emissions
To achieve Net Zero Scope 1, 2 and 3 by 2040, Plenitude has defined a decarbonization strategy that includes increasing power production from renewable sources by increasing the installed capacity of plants, selling power certified by guarantees of origin[1] and solutions aimed at reducing energy consumption, developing services dedicated to electric mobility and, finally, offsetting remaining CO2 emissions through carbon offsets.
| KPI | RESULTS 2025 |
|---|---|
| Installed capacity from renewable sources | 5.8 GW (+42% vs 2024) |
Wind Installed capacity | 26% (1,527 MW) |
Solar (including storage) installed capacity | 74% (4,262 MW) |
100% Power production from renewable sources | 5.6 TWh (+21% vs 2024) |
Wind power generation | 41% (2,336 GWh) |
Solar power generation | 59% (3,293 GWh) |
% power certified through guarantee of origin certificates from renewable sources over total energy sold at European level | 76% (+2 pp vs 2024) |
Proprietary charging points installed at European level | ~23,000 (+7% vs 2024) |
Capex aligned with the European Taxonomy | 58% (-17 pp[2] vs 2024) |
Emission Intensity Index [3] | 48 g CO2eq. / kWh (-13% vs 2024) |
Scope 1, 2 (Location Based), and post-offset Scope 3 emissions [4] | 8.6 Mt CO2eq. (-6.2% vs 2024) |
Direct GHG Emissions Scope 1 | 2,856 t CO2eq. |
Scope 2 GHG emissions (Location Based) | 6,947 t CO2eq. |
Scope 2 GHG emissions (Market based) | 59 t CO2eq. |
Scope 3 GHG emissions | 11.75 Mt CO2eq. |
Carbon credits [5] | 3.2 Mt CO2eq. (+2% vs 2024) |
GHG emissions avoided through power production from renewable sources, electric mobility services and energy efficiency solutions [6] | 2.1 Mt CO2eq. (+9% vs 2024) |
[1] As fed into the grid and produced by plants 100% fuelled by renewable sources (in compliance with existing laws on the topic).
[2] Substantially in line with the 2024 value, net of the accounting treatment of the renewable assets in France (756 MW) classified as assets held for sale.
[3] Emission Intensity Indicator expressed in g CO2eq./kWh. The calculation is made by comparing Scope 1, 2 and 3 emissions with the power generated added to the power purchased for sale. For Scope 3, only emissions from marketed electricity (cat. 3 according to the GHG Protocol) were included.
[4] Figure derived from the sum of Scope 1, Scope 2 (Location Based method), and post-offset Scope 3 of 2025. Post offset Scope 3 emissions are calculated by subtracting carbon credits (3.2 Mt CO2eq., see note 5) from total Scope 3 emissions. For more information on the trend in emissions compared to last year, see section “2.2 Direct and indirect emissions” of Plenitude Sustainability and Impact Report 2025.
[5] Given by the sum:
- 0.14 Mt CO2eq. representing the difference between the estimated and actual carbon credits associated with offset gas supplies for Q4 2024, cancelled in October 2025.
- 3.06 Mt CO2eq. representing the estimated purchase of carbon credits that will be finalised during 2026 associated with the 2025 offsetting gas supplies. Of this amount, 1.93 Mt CO2eq. related to the gas consumption billed to Plenitude’s customers from January 2025 to September 2025 was offset in February 2026. The remaining portion, related to gas consumption billed from October to December 2025 and estimated at 1.13 Mt CO2eq., will be offset by October 2026.
[6] Avoided emissions are emissions that would have been released if a particular action or intervention had not taken place; some emissions can be avoided by using a more efficient and/or less emissive product or service (e.g. using renewable energy sources instead of fossil fuels) resulting in fewer third-party emissions. For more information see section “2. Climate and Emissions” of Plenitude Sustainability and Impact Report 2025.
Business Sustainability
Plenitude manages its activities with respect for all stakeholders and operates with the aim of using natural resources responsibly, pursuing a business model focused on greater sustainability and integrating ESG aspects throughout the value chain.
| KPI | RESULTS 2025 |
|---|---|
Total number of customers (supply points) | 10 million |
Transactional Net Promoter Score [1] (Retail Italy) | 4.1x vs 2018 (2.71x in 2024) |
Digital bills at European level [2] | 59% (+3 pp vs 2024) |
| New contracts digitally signed [3] | 86% (-1 pp vs 2024) |
Processes with ESG assessment | about 100% of procurement in Italy |
[1] Transactional Net Promoter Score (NPS): an indicator that in multi-channel mode (telephone, chat, e-mail and in-store support) measures the percentage of customers who would recommend Plenitude as an operator.
[2] Includes Italy, France, Iberian Peninsula, Greece, and Slovenia.
[3] New power and gas supply contracts signed by B2C customers in Italy, France, the Iberian Peninsula, Greece, Slovenia contracted digitally (e.g. via tablet in shop, via web, etc.).
People
Plenitude values its people, providing opportunities for personal and professional growth; it protects their health and safety, as well as their psycho-physical well-being, in a climate that respects diversity and inclusion.
| KPI | RESULTS 2025 |
|---|---|
Employees composition at 31.12: | 51% women (49.2% in 2024) 49% men (50.8% in 2024) |
Employees by employment contract | 2,883 permanent contracts (+4% vs 2024) 7 fixed-term contracts (-59% vs 2024) |
Gender Pay Gap | -0.5% for fixed remuneration [1] (1.4% in 2024) -0.2% for total remuneration [2] (1.6% in 2024) |
Female employees in positions of responsibility (senior and middle managers) | 45.7% (+2.2 pp vs 2024) |
Employee Training | 98,494 hours (+13% vs 2024) 35 average hours of training per employee (+7% vs 2024) € 1,066 average expenditure per full time employee training (+6% vs 2024) |
Total Recordable Injury Rate [3] | 0.17 (-11% vs 2024) |
[1] Gender Pay Gap calculated at the same role level and age group.
[2] Gender Pay Gap calculated at the same role level and age group.
[3] The KPI Total Recordable Injury Frequency Rate is calculated as: (total recordable injuries/hours worked) x 1,000,000.
Communities
Plenitude is committed to creating shared value in the areas it operates, by spreading the culture of sustainable energy usage to foster collective commitment to the energy transition and supporting initiatives aimed at more sustainable, inclusive local development.
| KPI | RESULTS 2025 |
|---|---|
Spreading the culture of sustainable energy use | Social media Plenitude
|
Support to local communities | 3.31 mln € million invested in supporting local communities (-9% vs 2024 [1]) |
Stemming energy poverty | 4 projects supported Beneficiaries: about 40 households and 3 Third Sector organisations |
Social inclusion and stemming educational poverty | 5 projects supported Beneficiaries: approximately 780 minors and adolescents |
Local development | 2,314 primary and secondary school pupils and 243 teachers and school leaders in 22 schools in 7 Italian regions involved in the “More I know, less I consume” project. In the areas where Plenitude operates in the field of power production from renewable sources, training, urban regeneration and energy efficiency of public facilities for local communities were supported. |
Corporate volunteering | 2,135 hours of corporate volunteering throughout Italy (+16% vs 2024) |
[1] Despite the partial reduction in overall expenditure compared to 2024, in 2025 the geographical scope of non-profit commitments was expanded in France and Spain. For more information, see the “5.2 Support to local communities” section of Plenitude Sustainability and Impact Report 2025.
Materiality analysis
The materiality analysis is aimed at identifying sustainability topics material to Plenitude and its stakeholders.
In 2025, Plenitude conducted the analysis from the perspective of impact materiality in accordance with GRI Standards, which require the identification of impacts - positive and negative, actual and potential - generated by the organisation on the environment and people, including human rights impacts.
The impact materiality analysis process is structured around the following six main stages:
1
Identification of the list of potentially material topics
A preliminary analysis was conducted in 2025 to update the list of potentially material sustainability topics for Plenitude and its stakeholders. The list of topics was, where applicable, aligned with the nomenclature provided by the ESRS standards in the context of CSRD.
2
Identification of impacts
The impacts associated with potentially material topics were identified by analysing public sources and involving internal managers who, thanks to their experience in the respective areas of responsibility, identified the impacts in relation to the Company's activities.
3
Definition of the impact assessment model
Assessment scales ranging from 1 to 5 were identified, based on specific assessment drivers defined in terms of significance, expressed as a combination of the evaluations assigned to scale, scope and irremediability and the likelihood of occurrence of each impact.
4
Assessment of impacts
The assessment was carried out by Plenitude's internal functions responsible for direct relations with stakeholders as subject matter experts. Based on the overall assessments on likelihood and significance, those impacts that exceeded the internally defined materiality threshold were selected as material.
5
Discussion and validation of impacts
The preliminary results from the assessment of impacts were then submitted to external experts, through one-on-one interviews, to validate the materiality of the identified impacts.
6
Definition of the list of material impacts and final validation
The process was concluded with the final validation of the material impacts by the Sustainability Committee.
In line with GRI standards, the outcomes of the analysis enabled to identify the list of material topics from the perspective of impact materiality.
As part of its analysis, Plenitude conducted on a voluntary basis a study of the so-called financial materiality, drawing inspiration from the approach adopted by Eni. Introduced for the first time in 2025, the analysis included the identification of risks and opportunities arising from sustainability topics that can significantly influence the Company's development, performance and financial position, with effects in the short-, medium- or long-term.