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The five pillars of our ESG model: Governance, Climate and Emissions, Business Sustainability, People and Communities.
Our sustainability strategy, integrated into our business model, is based on five pillars: Governance, Climate and Emissions, Business Sustainability, People and Communities.
These are closely aligned with the common benefit purposes that, as a Benefit Corporation (Società Benefit), we pursue through our Articles of Association, in compliance with the regulatory requirements applicable to Benefit Corporations under Italian Law No. 208/2015.
Through this business model, we are committed to contributing to 10 of the 17 Sustainable Development Goals (SDGs) defined by the United Nations 2030 Agenda: SDG 3 (Good Health and Well-being), SDG 4 (Quality Education), SDG 5 (Gender Equality), SDG 7 (Affordable and Clean Energy), SDG 8 (Decent Work and Economic Growth), SDG 9 (Industry, Innovation and Infrastructure), SDG 11 (Sustainable Cities and Communities), SDG 12 (Responsible Consumption and Production), SDG 13 (Climate Action), SDG 17 (Partnerships for the Goals).
Corporate governance is the Company's administration and control system, the instrument for creating lasting value for shareholders and stakeholders.
“Governance” is guided by the Company’s values, promoting conduct based on principles of integrity and transparency. Through an inclusive culture and respect for ethical principles, it helps strengthen a relationship of trust between the Company and its stakeholders over time.
| KPI | RESULTS 2025 |
|---|---|
Age groups within the Board of Directors in office at 31.12.25 | >50: 78% (86% as at 31.12.24) 30-50: 22% (14% as at 31.12.24) |
Gender diversity within the Board of Directors in office at 31.12.25 | Men: 56% (57% as at 31.12.24) Women: 44% (43% as at 31.12.24) |
Economic value generated | 10,379 mln € (-0.2% vs 2024) |
Economic value distributed | 9,553 mln € (+0.5% vs 2024) |
Economic value retained | 826 mln € (-7% vs 2024) |
Equity compensation linked to ESG targets | Attribution of the 35% weight of CEO and top management long-term variable remuneration linked to ESG KPIs |
Audit interventions | 10 |
Audit interventions with anti-corruption verifications | 5 |
Plenitude has defined a strategy that also includes expanding installed capacity from renewable energy plants, selling electricity certified by Guarantees of Origin, offering solutions focused on energy efficiency, and developing services dedicated to electric mobility.
| KPI | RESULTS 2025 |
|---|---|
| Installed capacity from renewable sources | 5.8 GW (+42% vs 2024) |
Wind Installed capacity | 26% (1,527 MW) |
Solar (including storage) installed capacity | 74% (4,262 MW) |
100% Power production from renewable sources | 5.6 TWh (+21% vs 2024) |
Wind power generation | 41% (2,336 GWh) |
Solar power generation | 59% (3,293 GWh) |
% power certified through guarantee of origin certificates from renewable sources over total energy sold at European level | 76% (+2 pp vs 2024) |
Proprietary charging points installed at European level | ~23,000 (+7% vs 2024) |
Capex aligned with the European Taxonomy | 58% (-17 pp[2] vs 2024) |
Emission Intensity Index [3] | 48 g CO2eq. / kWh (-13% vs 2024) |
Scope 1, 2 (Location Based), and post-offset Scope 3 emissions [4] | 8.6 Mt CO2eq. (-6.2% vs 2024) |
Direct GHG Emissions Scope 1 | 2,856 t CO2eq. |
Scope 2 GHG emissions (Location Based) | 6,947 t CO2eq. |
Scope 2 GHG emissions (Market based) | 59 t CO2eq. |
Scope 3 GHG emissions | 11.75 Mt CO2eq. |
Carbon credits [5] | 3.2 Mt CO2eq. (+2% vs 2024) |
GHG emissions avoided through power production from renewable sources, electric mobility services and energy efficiency solutions [6] | 2.1 Mt CO2eq. (+9% vs 2024) |
[1] As fed into the grid and produced by plants 100% fuelled by renewable sources (in compliance with existing laws on the topic).
[2] Substantially in line with the 2024 value, net of the accounting treatment of the renewable assets in France (756 MW) classified as assets held for sale.
[3] Emission Intensity Indicator expressed in g CO2eq./kWh. The calculation is made by comparing Scope 1, 2 and 3 emissions with the power generated added to the power purchased for sale. For Scope 3, only emissions from marketed electricity (cat. 3 according to the GHG Protocol) were included.
[4] Figure derived from the sum of Scope 1, Scope 2 (Location Based method), and post-offset Scope 3 of 2025. Post offset Scope 3 emissions are calculated by subtracting carbon credits (3.2 Mt CO2eq., see note 5) from total Scope 3 emissions. For more information on the trend in emissions compared to last year, see section “2.2 Direct and indirect emissions” of Plenitude Sustainability and Impact Report 2025.
[5] Given by the sum:
[6] Avoided emissions are emissions that would have been released if a particular action or intervention had not taken place; some emissions can be avoided by using a more efficient and/or less emissive product or service (e.g. using renewable energy sources instead of fossil fuels) resulting in fewer third-party emissions. For more information see section “2. Climate and Emissions” of Plenitude Sustainability and Impact Report 2025.
Plenitude conducts its activities with respect for its stakeholders and works to use natural resources more responsibly, pursuing a business model that integrates ESG considerations throughout the value chain.
| KPI | RESULTS 2025 |
|---|---|
Total number of customers (supply points) | 10 million |
Transactional Net Promoter Score [1] (Retail Italy) | 4.1x vs 2018 (2.71x in 2024) |
Digital bills at European level [2] | 59% (+3 pp vs 2024) |
| New contracts digitally signed [3] | 86% (-1 pp vs 2024) |
Processes with ESG assessment | about 100% of procurement in Italy |
[1] Transactional Net Promoter Score (NPS): an indicator that in multi-channel mode (telephone, chat, e-mail and in-store support) measures the percentage of customers who would recommend Plenitude as an operator.
[2] Includes Italy, France, Iberian Peninsula, Greece, and Slovenia.
[3] New power and gas supply contracts signed by B2C customers in Italy, France, the Iberian Peninsula, Greece, Slovenia contracted digitally (e.g. via tablet in shop, via web, etc.).
Plenitude values its people, providing opportunities for personal and professional growth; it protects their health and safety, as well as their psycho-physical well-being, in a climate that respects diversity and inclusion.
| KPI | RESULTS 2025 |
|---|---|
Employees composition at 31.12: | 51% women (49.2% in 2024) 49% men (50.8% in 2024) |
Employees by employment contract | 2,883 permanent contracts (+4% vs 2024) 7 fixed-term contracts (-59% vs 2024) |
Gender Pay Gap | -0.5% for fixed remuneration [1] (1.4% in 2024) -0.2% for total remuneration [2] (1.6% in 2024) |
Female employees in positions of responsibility (senior and middle managers) | 45.7% (+2.2 pp vs 2024) |
Employee Training | 98,494 hours (+13% vs 2024) 35 average hours of training per employee (+7% vs 2024) € 1,066 average expenditure per full time employee training (+6% vs 2024) |
Total Recordable Injury Rate [3] | 0.17 (-11% vs 2024) |
[1] Gender Pay Gap calculated at the same role level and age group.
[2] Gender Pay Gap calculated at the same role level and age group.
[3] The KPI Total Recordable Injury Frequency Rate is calculated as: (total recordable injuries/hours worked) x 1,000,000.
Plenitude is committed to creating shared value in the communities where it operates, also supporting initiatives that promote awareness of renewable energy sources and electric mobility, as well as initiatives aimed at inclusive local development.
| KPI | RESULTS 2025 |
|---|---|
Promoting awareness of renewable energy sources and electric mobility | Social media Plenitude
|
Support to local communities | 3.31 mln € million invested in supporting local communities (-9% vs 2024 [1]) |
Stemming energy poverty | 4 projects supported Beneficiaries: about 40 households and 3 Third Sector organisations |
Social inclusion and stemming educational poverty | 5 projects supported Beneficiaries: approximately 780 minors and adolescents |
Local development | 2,314 primary and secondary school pupils and 243 teachers and school leaders in 22 schools in 7 Italian regions involved in the “More I know, less I consume” project. In the areas where Plenitude operates in the field of power production from renewable sources, training, urban regeneration and energy efficiency of public facilities for local communities were supported. |
Corporate volunteering | 2,135 hours of corporate volunteering throughout Italy (+16% vs 2024) |
[1] Despite the partial reduction in overall expenditure compared to 2024, in 2025 the geographical scope of non-profit commitments was expanded in France and Spain. For more information, see the “5.2 Support to local communities” section of Plenitude Sustainability and Impact Report 2025.
The materiality analysis is aimed at identifying sustainability topics material to Plenitude and its stakeholders.
In 2025, Plenitude conducted the analysis from the perspective of impact materiality in accordance with GRI Standards, which require the identification of impacts - positive and negative, actual and potential - generated by the organisation on the environment and people, including human rights impacts.
The impact materiality analysis process is structured around the following six main stages:
A preliminary analysis was conducted in 2025 to update the list of potentially material sustainability topics for Plenitude and its stakeholders. The list of topics was, where applicable, aligned with the nomenclature provided by the ESRS standards in the context of CSRD.
The impacts associated with potentially material topics were identified by analysing public sources and involving internal managers who, thanks to their experience in the respective areas of responsibility, identified the impacts in relation to the Company's activities.
Assessment scales ranging from 1 to 5 were identified, based on specific assessment drivers defined in terms of significance, expressed as a combination of the evaluations assigned to scale, scope and irremediability and the likelihood of occurrence of each impact.
The assessment was carried out by Plenitude's internal functions responsible for direct relations with stakeholders as subject matter experts. Based on the overall assessments on likelihood and significance, those impacts that exceeded the internally defined materiality threshold were selected as material.
The preliminary results from the assessment of impacts were then submitted to external experts, through one-on-one interviews, to validate the materiality of the identified impacts.
The process was concluded with the final validation of the material impacts by the Sustainability Committee.
In line with GRI standards, the outcomes of the analysis enabled to identify the list of material topics from the perspective of impact materiality.
As part of its analysis, Plenitude conducted on a voluntary basis a study of the so-called financial materiality, drawing inspiration from the approach adopted by Eni. Introduced for the first time in 2025, the analysis included the identification of risks and opportunities arising from sustainability topics that can significantly influence the Company's development, performance and financial position, with effects in the short-, medium- or long-term.